Sunday, February 8, 2015

For Netflix, Binge-Viewing Isn't the Answer

I'm an Arrested Development fan. I really did love those first three seasons and have watched them more than once. So it would make sense that I should be excited for the new season just out on Netflix (NASDAQ: NFLX  ) . But honestly, I've been more skeptical than anything else. 

To be a skeptic
I'll chalk my skepticism up to any number of reasons. Seven years have passed since the series wrapped up, which is a long time. Part of the genius of the show from the beginning for me was the writing, and I just have a hard time coming to grips with the new season being anything more than simply an effort to get a few more episodes out. For me the hurdle was very high to begin with; sometimes it's OK to just pull a Paul McCartney and let it be. 

I'm not one to pay much attention to critics, but when I read in The New York Times, "If you truly loved (the first three seasons of 'Arrested Development'), it's hard to imagine being anything but disappointed with this new rendition," I realized that I was thinking that before it ever even came out. Ay caramba indeed.

I'm sure I'll end up checking it out at some point or another, but it'll be awhile. I'm not even a Netflix subscriber. Netflix has nothing I want or need, so why subscribe to it? No, I haven't seen House of Cards. I've been busy watching Time Warner's HBO. But this all leads me to my greater point: Netflix may want to seriously rethink their binge-viewing strategy, as it could most certainly come back to bite them.

Trouble in binge-ville?
Here's the thing: Binge-viewing does work... for some shows. Older shows that have already been around the block are perfect for binge-viewing if that's your thing. But if Netflix's strategy is to develop more original content in order to differentiate themselves (and I agree with this move... they need to do something because they are becoming less and less special every day given the competition that's growing out there), they are going to need to think ab! out stretching out the lives of these things. 

House of Cards is a good example. I'm sure the show is fine. It certainly received great reviews. But that's over now. Nobody's talking about it anymore. Anywhere. Viewers are going to have to wait until, like, next March to see new episodes. That takes the entire life out of the show as far as I can see it. It was like a season in a week. Doneski.

Let's look at other end of the spectrum. Game of Thrones (or we can go with Breaking Bad, Sons of Anarchy, American Horror Story, Boardwalk Empire, Downton Abbey -- you get my point). These shows are living long and healthy lives as linear shows on a weekly schedule. Of course, you can binge-view older seasons. You can also just wait for the new stuff to eventually come out on Netflix, Amazon's Prime service or Apple's iTunes. And there's no question that some shows have benefited from being on these platforms as they've become accessible to many who might not have seen them otherwise.

But Game of Thrones et al are shows that actually benefit from the linear schedule. It gives them (and hence their developers) longer lives; it keeps people interested and tuned in longer. People talk about these shows every week in my office. House of Cards, not so much. Given the following that Downton Abbey continues to grow, it certainly makes Amazon's move to gain exclusive rights to that show look shrewd indeed.

This is the point, right here
If I can watch all of Arrested Development in one night, then bam! -- it's over. One freaking night and an entire season of "original" (and not cheap) content is done. So what this potentially leads Netflix to is having to produce more stuff. A lot more stuff. And it costs a lot of money to produce a lot of stuff (at least stuff worth watching). This works out great for subscribers because, hey, they're getting more stuff and paying a measly $7.99 a month. But investors may be getting the short end of the stick here. The company will issue more debt to produce more stuff, and when they release it all at once, then they'll need to make even more stuff. Again, great if you're a subscriber paying $7.99 per month. But all things considered, I've got zero interest in investing in Netflix, particularly at today's prices. And by the way, I am calling it now: They will be issuing more debt within the year.

Two things to take away
I wholeheartedly admit that I could be totally wrong about all of this. CEO Reed Hastings knows a heck of a lot more about this business than I do. Netflix is a good business and Hastings is a smart guy with some great ideas. But Netflix needs to do two things in my estimation (and that may not be all). It needs to start seriously thinking about how it can raise prices and it needs to seriously rethink releasing all of its original content at once. It's just a nasty pace to have to keep up with and I wouldn't want to count on being able to do it indefinitely. Again, great for subscribers; but scary as hell for investors.

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